Shipping policy

FREE SHIPPING
Shipping is free on every order, with no minimum purchase.

PROCESSING TIME
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You will receive an email confirmation as soon as you place your order.

DELIVERY TIME
The estimated delivery time is 4–8 weeks from the moment your order ships, depending on your country and local postal services. Delivery times are estimates and may be longer during peak seasons, holidays or because of customs checks.

TRACKING
As soon as your order ships, we will email you a tracking number so you can follow your package. Tracking information may take a few days to update after shipping.

ORDERS WITH SEVERAL ITEMS
If you order more than one cover, they may arrive in separate packages and on different days.

WHERE WE SHIP
We ship to the countries available at checkout. If your country is not listed, we are unable to ship there at the moment.

CUSTOMS, DUTIES AND TAXES
Your order may be subject to import duties or taxes depending on your country. Where these are collected at checkout, they are shown before you pay. If any additional local charges apply on delivery, they are the responsibility of the customer.

ADDRESS AND DELIVERY ISSUES
Please make sure your shipping address is complete and correct. If you notice a mistake, email us as soon as possible and we will try to update it before your order ships. We are not responsible for orders sent to an incorrect address provided at checkout.
If your tracking shows your package as delivered but you cannot find it, check with neighbors and your local post office, then contact us and we will help.

LOST OR LATE ORDERS
If your order has not arrived within the estimated delivery time, contact us at backseatbuddy@hotmail.com with your order number. We will investigate with the carrier and, if the package is confirmed lost, send you a replacement or a full refund.